At AML UAE, we are committed to protecting your privacy and handling your personal information with complete transparency, integrity, and care. This Privacy Policy explains how we collect, use, store, and protect your Personally Identifiable Information (PII) when you interact with our website or engage with our AML compliance services in the UAE.

Please read this policy carefully to understand how we manage your personal data.

1. What is Personally Identifiable Information (PII)?

PII refers to any information that, on its own or combined with other data, can be used to identify, contact, or locate an individual. This includes your name, email address, phone number, and other personal details you provide to us.

2. What Information Do We Collect?

When you visit our website, contact us, or engage with our AML consulting services, we may collect the following information:

• Basic personal details: your name, job title, email address, phone number, and physical address
• Service-related information: details relating to the AML compliance services in UAE you are seeking from us
• Technical data: your IP address, browser type, device information, pages visited, and session duration
• Communication data: any information you share with us through forms, emails, or direct enquiries
• Employment-related data: information provided when applying for a position with our team

3. When Do We Collect Your Information?

We collect your personal information when you:

• Complete a contact form or enquiry on our website
• Request information about our AML compliance services in the UAE
• Engage with us as part of our client onboarding or service delivery process
• Apply for employment or engage with our team
• Subscribe to our newsletter, updates, or marketing communications.
• Attend or register for any events, webinars, or training programs we organize

4. How Do We Use Your Information?

We use your personal information strictly for legitimate business purposes, including:

• Delivering AML compliance services, AML advisory, and anti-money laundering consulting services to you
• Communicating regulatory updates, service changes, and relevant compliance information
• Managing and maintaining our business relationship with you or your organization
• Fulfilling our own legal and regulatory obligations, including AML/CFT compliance requirements
• Keeping your contact details accurate and up to date
• Improving our website experience and understanding how users engage with our content
• Sending relevant newsletters, updates, and marketing communications where you have opted in
• Detecting, preventing, and investigating fraud or misuse of our services

5. Customer Relationship Management (CRM)

We operate a CRM mailing list to keep our clients and contacts informed about regulatory updates, new AML compliance services, publications, and events. These communications may track engagement activity such as open rates and click behavior to help us improve relevance.

If you wish to stop receiving marketing communications from us, you may unsubscribe at any time by following the instructions in our emails or by contacting us directly at connect@amluae.ae

6. Cookies

Our website uses cookies, small data files stored on your device, to enhance your browsing experience, analyze website traffic, and improve our services. Cookies may collect information such as your IP address, browser type, pages visited, and time spent on our site.

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of our website.

7. How Long Do We Retain Your Information?

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law or regulation. Once your data is no longer needed, we securely delete or anonymize it in line with our internal data retention procedures.

8. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data where there is no legitimate reason for us to continue processing it.
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances
• Right to Data Portability: Request transfer of your data to another organization where applicable
• Right to Object: Object to the processing of your personal data on legitimate grounds
• Right to Withdraw Consent: When processing is based on consent, withdraw it at any time without affecting prior lawful processing
• Right to Complain: lodge a complaint with the relevant data protection authority if you believe your rights have been breached

To exercise any of these rights, please contact us using the details provided below.

9. Information Security

We take the security of your personal information seriously. We have implemented appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, misuse, alteration, or disclosure.

While we take every reasonable precaution, no method of data transmission over the internet is entirely secure. We encourage you to contact us immediately if you suspect any unauthorized use of your information.

10. Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your consent, except where required by law or where we engage trusted service providers who assist us in operating our website or delivering our AML compliance services, all of whom are bound by strict confidentiality obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable regulations. Where changes are material, we will notify you in advance. Otherwise, the updated policy will take effect upon publication on our website. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

Email: connect@amluae.ae